Refund Policy

At Venus Venture Capital Ltd., we value the trust of our investors and aim to provide transparent, reliable, and professional financial solutions. This Refund Policy outlines the terms under which refunds may be considered.

General Policy

• Investments made with Venus Venture Capital Ltd. are linked to financial instruments, including non-convertible debentures, which are structured for fixed returns.
• Once an investment agreement is executed and funds are allocated, the investment is considered non-refundable, except as expressly stated in this policy or required by applicable law.

Refund Eligibility

Refunds may be considered in the following situations:
• Regulatory Requirement: If any law, regulation, or directive mandates a refund.
• Duplicate Payment: If an investor accidentally makes a duplicate transaction, a refund will be processed after verification.
• Processing Error: If a technical or administrative error results in an incorrect transaction.

Non-Refundable Circumstances

Refunds will not be provided in the following cases:
• Voluntary withdrawal of investment after allocation.
• Dissatisfaction with expected returns, as returns are subject to agreed terms.
• Market fluctuations or conditions beyond our control.
• Breach of agreement by the investor (e.g., providing false or misleading information).

Refund Process

• All refund requests must be submitted in writing to [Insert Official Email] with supporting details.
• Approved refunds will be processed within 15–30 business days, depending on banking and regulatory procedures.
• Refunds will be made using the original method of payment, unless otherwise agreed.

Contact Information

For refund-related queries, please contact us at:

📍 India Office
Venus Venture Capital Ltd.
F-380, 2nd Floor, Phase 8B, Mohali, Punjab, India-140308

📍 Dubai Office
Silver Tower, Office No. 2506, Business Bay – Dubai

📍 Malaysia Office (Kuala Lumpur)
116-M Jalan Mega Mendung BT5, Jalan Klang Lama, 58200 Kuala Lumpur, Malaysia

📍 Malaysia Office (Labuan)
The Villa, Lot U0965, Jalan Jumidar Buyong, 87000 FT Labuan, Malaysia